Value Added Tax (VAT) is to be added to all listed Trade prices unless otherwise stated. All Recommended Retail prices (RRP) include VAT.
All shipments are fully inspected prior to dispatch. No credit nor warranty claims will be accepted unless reported within 14 days from date of invoice. Always check your freight dockets prior to signing.
In event that goods cannot be delivered due to outlets being closed between 8.30am to 6.00pm Monday to Friday without such closure being advised to us by e-mail, the re delivery costs will be charged.
A Return Goods Authorisation “RGA” form must be completed and sent for all returns and Warranty Claim returns to [email protected]. All returns must be prior authorised in writing by a member of the Raytrade Sales Team. The RGA must be included with the returned item and must be shipped freight prepaid, goods returned without such authorisation will be refused. All returns are to be accompanied by the invoice number and date of invoice. In certain instances a 15% restocking fee may apply.
In the event of a valid Warranty Claim: replacement, repair and carriage costs will be covered. If invalid: the customer will be liable for all associated costs including inspection and carriage fees.
Mainland UK orders over £1,000.00 excluding VAT will be delivered Free In Store (F.I.S.). Highlands, Islands and Northern Ireland orders over £1,500 will be delivered F.I.S. All other freight or postage is payable by the customer. Unless otherwise instructed, goods will be dispatched prepaid and charged to the customer.
Republic of Ireland orders for over €1,500 will be delivered Free In Store (F.I.S.). Firearm orders and Ammunition orders (separate) over €5,000 will be delivered F.I.S.* All other freight or postage is payable by the customer. Unless otherwise instructed, goods will be dispatched prepaid and charged to the customer. A 30% deposit must be paid prior to any paper work commencing, this is non-refundable if the order is cancelled.
*Freight surcharges may apply for shipments to Highlands, Islands and Northern Ireland. Please check with our office for details regarding freight on Dangerous Goods, including fuel surcharges.
Payment for trade customers spending less than £7500 per annum is PRO FORMA.
Payment for Dealer and Pro Dealer account holders is due 30 days following date of invoice. Overdue accounts will forfeit any rights to available discounts, payment terms, retro credit rewards, and supply.
Raytrade does not give trade accounts to RFD’s who do not have legitimate full-time retail premises, unless spend is at least £20k per annum in which case they will only have access to non-registerable accessories.
We reserve the right to refuse supply to any customer devaluing our brands.
When making a direct deposit please advise by e-mail or post, the amount paid, date of deposit and the invoice numbers to which the payment relates.
Credit Card facilities are available – Visa and Mastercard Only – Surcharge may apply. Please contact office for full details.
All goods remain the property of Raytrade UK Limited until accounts for such have been paid for in full.
Full Terms & Conditions of Sale are as supplied and are available on request from the Head Office.
Ammunition will be sold in OUTER quantities. To break an Outer costs an additional 10%.
All orders including parts, under £25 will incur a £12.50 handling fee.
Raytrade UK does not permit the sale of products we distribute on auction-style sites (new products only).